Account
You can check your balance, review your transaction history, and top up your account.
Click here, then enter your McMaster email address and password.
For a detailed description of the available balance types, click here.
For more information about refunds, please review the Refunds & Dormant Accounts section of our Legal Stuff page.
Deposits
To add money to your account:
- Login using your McMaster email address and password.
- Select “Add Funds”.
- Choose the balance you want to add money to, then select “Add Funds”.
- Fill out the deposit and payment information.
Family, friends, sponsors, and other supporters can add funds to your account. They will need your student number and the first three characters of your legal first name.
- Enter student/employee number and first three characters of legal first name.
- Choose the balance to add funds to, then select “Add Funds”.
- Fill out the deposit and payment information.
If you experience an issue changing the deposit amount when trying to load funds online, this is likely due to the default language on your phone. Please go to the settings for your phone, then select Language and Region, then set the preferred language to English.
Eligibility
Registered students of McMaster University are eligible to get a MacCard.
Meal Plans
Printing
Please follow the steps outlined at https://library.mcmaster.ca/services/printing
Please fill out the form at https://library.mcmaster.ca/forms/report-printingcopyingscanning-problem
If your card is on a lanyard, take it off the lanyard and try again. If your card is warped or there are scratches on the black stripe on the back, you may need to replace it.
If you swipe your card and are then asked to enter your MacID, this means that the swipe didn’t work. Please try swiping again. DO NOT enter your MacID/password.